In case of request of revision and/or refund, the points mentioned below would be followed.

  1. In an instance that you make a decision of cancelling the placed order prior to member of our team being assigned to complete it, you can make booking of another service that has the same price, with no extra charges. Nevertheless, in an instance that such cancellation is requested subsequent to member of the team being assigned, then the order will continue and cancelling will not be possible. The reason for this is that the person who undertakes the task is paid in advance for the work and should be compensated for the work done.
  2. If, after making a payment, you find out that you were charged twice for the transaction, the payment processing system must send you two different receipts. If this is so, you can send us both the receipts to our email refund will be made for the extra payment to the account in the shortest possible time.
  3. You should ensure that complete details and materials are given to us when the order is placed. Only the initially mentioned points will be considered in revision and clarification.
  4. As per our 100% customer satisfaction policy, we ensure that the solutions meet all of the requirements given at the time of placing the order. In addition, we also revise the solutions to suit the needs. Nevertheless, the revision must be requested before marking the order as completed. Revision request after this time span would not be entertained and no refund will be issued in such instances.
  5. In any instance, (except for the situation in point 2.), no cash refund will be made. In instances of genuine claim, another assignment of same value is done without any additional charges.